Frequently Asked Questions
General Information
What is Candibucks?
Candibucks is a mobile rewards app that rewards consumers with Candibucks that can be used at Candibucks-compliant merchants. Think eBucks, but actually valuable.
When will Candibucks Launch?
January 2025
Where is Candibucks Available?
Currently only in South Africa, exclusively for Shopify Merchants.
Do you have an app?
We are currently developing our app and offline offering. The app will be available on both Android and iOS platforms.
Earning & Using Candibucks
How do I earn Candibucks?
Make a purchase from your favorite Candibucks merchant. For example, if you buy a shirt for R1000 at Bob's Boutique, you'll receive R1000 in Candibucks specific to that store. For future purchases, you can use your Candibucks balance. If you buy 2 shirts for R2000, you can use R200 of your Candibucks at checkout, saving R200. Your remaining balance would be R800.
Account Management
How do I create a Candibucks account?
It's super simple! Sign up here
Support & Security
Who do I contact for support?
Email us at support@candibucks.com or visit our contact page
Merchant Information
How do I become a Candibucks merchant?
Sign up here to become a Candibucks merchant.
Legal & Policy
What are the terms and conditions?